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Terms and Conditions

Last updated: January 2025. By using our services you agree to these terms.

1. Use of Services

You may not use our services for spam, phishing, email/SMS servers, unauthorized bots, adult content, or any malicious activity. Automation or trading bots (e.g. MT4/MT5, emulators, validator tools) are allowed only if legal in your country and you have submitted valid documentation. Misuse of trademarks or impersonation for fraud results in termination and data removal.

2. Service Access & Delivery

Instant activation after payment via email verification. Access (VPS/RDP, hosting, software) is granted upon confirmation. Portal: my.multexpk.com — invoices, KYC, services.

3. Account Suspension & Data Policy

Suspended services: data retained 6 months. Canceled: data deleted immediately. We monitor system usage for fair access and abuse prevention.

4. Refund & Cancellation

No refunds on VPS, dedicated servers, domain registration/renewal, or software licenses. Cancel via the billing portal. Unused services are not refunded. Custom/enterprise orders require full prepayment. Full detail: Refund Policy.

5. Domains & Renewals

Registrations and renewals are non-refundable. You are responsible for renewing before expiry.

6. Taxes

Customers are responsible for applicable taxes (incl. federal/provincial sales tax in Pakistan). Unpaid liability lies with the customer.

Questions: support@multexpk.com · +92 312 6565434 · ticket ↗