✓ 99.9% UPTIME ✓ 24/7 SUPPORT ✓ SINCE 2016 Status Looking Glass +92 312 6565434
General questions

Frequently asked questions

Product-specific answers live on each product page — these cover billing, delivery and support.

How do I pay?

Bank Alfalah (Alfa), PayFast, Stripe, QisstPay, JazzCash/EasyPaisa manual, or bank transfer to Faysal Bank — MULTEXPK LTD. Cards +3.9%, bank +2.9%, PayFast 2.8% MDR. Invoices live in my.multexpk.com.

How fast is delivery?

Flagship configs: minutes after payment confirmation. Assigned locations or KYC review: usually within hours. Credentials go to your email + WhatsApp.

How do I get support?

WhatsApp +92 312 6565434, support@multexpk.com, or a ticket at my.multexpk.com — 24/7 monitoring, Urdu + English.

Can I get a refund?

Digital services are non-refundable once activated. Billing mistakes and duplicate charges are corrected within 3 working days via ticket. Full rules: Refund Policy.

Do you offer reseller accounts?

Yes — cPanel reseller hosting, white-label VPN app, and VPS suitable for client work, plus bulk-order discounts. See the reseller program.

Where are your servers?

Dozens of testable cities across EU, US, Asia, Africa and Oceania — every test IP published with live Looking Glass tests.

Still stuck? Contact us